Agency Careers Center

Responsibilities:

• Protect properties, patrolling assigned areas, buildings, and grounds
• Guard and protect property from loss or damage due to theft, vandalism, fire, etc.
• Provide the highest level of customer service during interactions with all residents, and visitors
• Answer questions where possible and refer guests to others when appropriate
• Monitor visitor behavior and encourage compliance with safety measures and guidance among visitors of all ages.
• Maintain order in the areas of assignment and assist in the detection and dismissal of  disorderly persons
• Report any damage to property, unsafe conditions, unusual occurrences, such as minor accidents, and other cases requiring additional help or escalation
• Escalate any report of lost children or other people in need and assist in relevant search efforts as directed
• As directed, assist in emergency evacuation of visitors and staff when required
• Support first aid processes by promptly responding to medical emergencies and providing initial assistance within the scope of training

REQUIREMENTS

• Must possess and maintain a current, valid Florida State Security Guard G License
• Prior Security experience
• Previous customer service experience

Qualifications:

• High School Diploma or equivalent
• Effective written and oral communications skills
• Knowledge of security protocols and best practices
• Experienced in best practices in de-escalation

Compensations:

Notes:

Flexible availability of workday, mid-shift, and night shifts, including weekends, holidays and special events as needed.