- Calculate tenant rent for admission, interim, annual and special re-examinations with accuracy and efficiency;
- Responsible for maintaining client physical & computer-based case files and records with accuracy and efficiency;
- review case files for program compliance to assure all documentation, information and signatures are current and
- consistent, complete, and accurate as required by the Housing Authority, HUD policies and regulations, and all other applicable Federal, State and local laws;
- Review landlord/tenant dwelling leases and supporting documentation for program compliance; prepare and execute Housing Assistance Payments (HAP) contracts between the Housing Authority and participating landlord/owner with accuracy and efficiency;
- Knowledge of Microsoft Office, phone etiquette, basic accounting and exceptional customer service;
- Inspect each unit consistent with HQS and complete HUD form 52580 or Nspire Systems;
- Analyze inspection results and notify owner/participant of inspection results;
- Send owner/participant of failed units a list of deficiencies/time frame for repairs;
- Re-inspect failed units and advise owner/participant of re-inspection results;
- Conduct annual inspections in a timely fashion and notify owner/participant of results;
- Determine initial contract rent, and amount of allowable annual increases;
- Conduct complaint inspections upon request and notify owner/participant of results and time frame needed for corrective action and date of re-inspection;
- Perform administrative/record-keeping functions including maintenance of participant files, completion of HUD/agency forms on rent reasonableness, and assist in design and implementation of inspection and inspection-related forms, procedures, and control systems;
- Communicates clearly and precisely with tenants, owners, and agencies via telephone and email regarding any issues that arise relating to HQS inspections;
- Must be physically able to reach, push, pull, lift, bend, kneel, and up and down stairs with no issues;
- Perform other related duties as assigned and/or required.